Customer Service
At Credila, we endeavour to build long-term relationships with our customers and vouch to be there for you throughout your journey – from student to seasoned professional. Should you require any assistance, do reach out to us, and we will be delighted to help.
Toll-Free Helpline: 1-800-209-3636
- For queries related to your existing loan, please select IVR Option ‘3’.
- For disbursement-related queries, please select IVR Option ‘4’.
Email Support: For quicker assistance, you may also reach us at:
- For all post-disbursement queries, support@credila.com
- For subsequent disbursement request queries, tranche@credila.com
Tip: Please mention your Loan Account Number (starting with ‘A’) in the email subject line to help us serve you better.
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